~ Allows Customers to Get Alerts via Email or Text Message in Real Time and to Receive Notices and Tax Docments Electronically without use of Paper or Fuel ~
Mar. 23, 2010/PRWeb/ --
Atlantic Coast Bank has selected eEminder’s patented solution and technology to deliver real time interactive alerts and electronic notices and tax documents to its customers. Customers can configure preferences for what types of alerts and electronic documents to receive, and how and during what hours to receive them. The alerts are generated in near real time (5 minutes on average) and sent either via email, SMS text message, or both. They run the gamut from alerts when a customer’s account balance falls below a pre-set threshold that the customer set up, when a certain check clears, and when any number of potentially fraudulent actions has occurred, among many others.
“We are very excited to provide our customers with real time alerts, which enable financial decision-making and help alleviate fraud, and electronic documents, which provide information to our customers faster and save paper, postage, and fuel in the process,” said Carl Insel, EVP/Retail Banking. “With eEminder’s interactive alert and electronic document technology connected to our Open Solutions core banking system, we can further provide customers with exceptional service and value. We estimate that our electronic notices and tax documents will save 3,200 kilograms of carbon dioxide per year.”
“We are very excited to have the opportunity to serve a financial institution that is as forward thinking and committed to its customers as is Atlantic Coast Bank,” said Tom Utsch, Chairman/CEO of eEminder.
About Eeminder
Eeminder Inc. provides mobile banking software to banks and credit unions which allows these institutions to offer full banking services, including mobile deposit, balances, activity, real time alerts and transfers, and electronic notices which replace paper notices and save $1 per notice not sent. eEminder’s products use only generic sms text messaging for maximum customer adoption. It has a patented process which turns ordinary sms text messaging into a multifactor compliant interactive session. Interfaces to Open Solutions and Summit core systems are available now, but eEminder Real Time Interactive Alerts™ could easily be integrated into any core system. For more information visit www.eeminder.com.
About Atlantic Coast Bank
Founded in 1939, Atlantic Coast Bank is well capitalized and has nearly $1.0 billion in assets. It is a community-oriented financial institution with 12 locations serving businesses and individuals in Southeast Georgia and Northeast Florida. Atlantic Coast Bank is in the business of serving our customers and providing a safe, convenient place to save money and obtain loans at the most competitive rates possible. Atlantic Coast Bank is locally managed and puts a high priority on staying in touch with our community and making decisions quickly and locally. Atlantic Coast Bank is based in Waycross, Georgia
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